Terms of Service

1. Acceptance of Terms

By accessing and using this website and the RelayMesh analytics platform ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

RelayMesh provides advanced business analytics platform and related services for enterprise customers. Our Services include:

• Real-time data dashboards and visualization tools
• Predictive analytics and machine learning capabilities
• Business intelligence solutions
• Data integration and management services
• Customer support and training

Important: This website is for informational and promotional purposes only. It is not an e-commerce site for purchasing products. All transactions are handled through separate, secure channels.

3. User Responsibilities

You agree to:

• Use the Services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment
• Maintain the confidentiality of any authentication information provided to you
• Provide accurate, current, and complete information
• Comply with all applicable laws and regulations
• Not upload or transmit harmful, illegal, or copyrighted content
• Not attempt to gain unauthorized access to the Services or related systems

4. Intellectual Property Rights

The website and Services, including all content, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio), are owned by RelayMesh, its licensors, or other providers of such material and are protected by Indonesian and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for their intended purpose. You may not reproduce, distribute, or transmit any content without written permission from RelayMesh.

5. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RELAYMESH MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will be uninterrupted or error-free
• Defects will be corrected
• The Services are free of viruses or harmful components
• Results obtained from the Services will be accurate or complete

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RELAYMESH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

Our total liability to you shall not exceed the amount you have paid for the Services in the twelve months preceding the claim, or IDR 1,000,000 (one million rupiah), whichever is lower.

7. Indemnification

You agree to indemnify, defend, and hold harmless RelayMesh and its officers, directors, employees, agents, and successors from any claims, actions, damages, liabilities, and expenses (including reasonable attorney fees) arising out of or resulting from:

• Your use of the Services
• Breach of these Terms
• Your violation of applicable laws
• Any content you provide or actions you take through the Services

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Indonesia, and you irrevocably submit to the jurisdiction of the courts located in Jakarta, Indonesia.

9. Dispute Resolution

Any disputes arising from or relating to these Terms or the Services shall be resolved through:

1. Negotiation: Good faith negotiation between the parties for 30 days
2. Mediation: If negotiation fails, mediation through a mutually agreed mediator
3. Litigation: If mediation fails, binding arbitration or litigation in Indonesian courts

10. Modifications to Terms

We may modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Services following the posting of modified Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms regularly for updates.

11. Severability Clause

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall remain in full force and effect.

12. Termination

RelayMesh reserves the right to:

• Suspend or terminate your access to the Services at any time, with or without cause
• Remove any content that violates these Terms
• Cooperate with law enforcement investigations

Termination shall not relieve you of obligations incurred while using the Services.

13. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and RelayMesh regarding the Services and supersede all prior agreements, whether written or oral.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

15. Disclaimer

This website is for informational and promotional purposes only. The information provided is accurate to the best of our knowledge as of the date of publication but may be subject to change without notice. We are not responsible for any consequences arising from the use of this website or reliance on the information contained herein.